ServiceForge

Managing your calls means staying on top of your work. Access call lists, update your script, and adjust your greeting and more.

Live Answering

Getting ServiceForge live answering up and running is easy. Forward your calls, set up your script, and configure features that fit how you work.

Getting Started with Call Forwarding

Stay connected to every call. View your messages, give feedback on call handling, and understand exactly how your calls are being answered.

Notifications and Calls

Add our live receptionist numbers to your phone so our calls come through clearly for you and your team.

Add ServiceForge Live Receptionist Numbers To Your Contacts

Use the Status feature to tell our virtual receptionists when you want to take calls (and when you don't) so calls are routed exactly the way you want.

How to Set Your Status

Get rid of the clutter with archived messages.

See Archived Messages

Your feedback helps us better represent your business.

Giving Feedback

Listen back - learn more about your calls and grow.

Call Recording

Capture every job and qualify around the clock with professional outbound calling.

Outbound Calling

Make calls from the ServiceForge app using a professional number as your caller ID, keeping your personal number private.

Set Up Your Business Phone Number

Forward your lead emails to ServiceForge and we'll call them back immediately - so new leads get a real person fast (and you win the work).

Email-to-Call (Email Listener): Turn Incoming Emails Into Outbound Calls

The ServiceForge app makes it easy to export your messages whenever you need them.

Export Messages

Get started with 24/7 live answering - everything you need to know to get set up for success.

Getting Started

Make minor edits to the wording of your call flow directly in the ServiceForge App.

Change Call Flow

Holiday Scripting

Keep your business human and open 24 hours. Scripts are flexible and customizable.

Edit Your Script

Change Company Greeting

Get your calls answered the way you want, whether it's a regular Tuesday or a holiday. 

Scripts

Learn the common types of call forwarding and how to send your calls to ServiceForge live receptionists.

Call Forwarding Basics

Learn how to forward your calls from an iPhone to ServiceForge live receptionists.

Call Forwarding Instructions - iPhone

Learn how to forward your calls from an Android device to ServiceForge live receptionists.

Call Forwarding Instructions - Android

Learn how to forward your calls from Xfinity / Comcast to ServiceForge live receptionists.

Call Forwarding Instructions - Xfinity / Comcast

Learn how to forward your calls from Ooma to ServiceForge live receptionists.

Call Forwarding Instructions - Ooma

Learn how to forward your calls from Grasshopper to ServiceForge live receptionists.

Call Forwarding Instructions - Grasshopper

Learn how to forward your calls from RingCentral to ServiceForge live receptionists.

Call Forwarding Instructions - RingCentral

Learn how to forward your calls from Follow Up Boss to ServiceForge live receptionists.

Call Forwarding Instructions - Follow Up Boss

Learn how to forward your calls from Rogers to ServiceForge live receptionists.

Call Forwarding Instructions - Rogers

Learn how to forward your calls from Telus to ServiceForge live receptionists.

Call Forwarding Instructions - Telus

Learn how to forward your calls from Verizon to ServiceForge live receptionists.

Call Forwarding Instructions - Verizon

Learn how to forward your home phone calls from AT&T to ServiceForge live receptionists.

Call Forwarding Instructions - AT&T

Learn how to forward your calls on T-Mobile to ServiceForge live receptionists.

Call Forwarding Instructions - T-Mobile

Learn how to forward your calls from Zoom Phone to ServiceForge live receptionists.

Call Forwarding Instructions - Zoom Phone

Learn how to forward your calls from Quo to ServiceForge live receptionists.

Call Forwarding Instructions - Quo (formerly OpenPhone)

Learn how to forward your calls to ServiceForge live receptionists.

Call Forwarding

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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