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Getting Started with Call Forwarding

Getting ServiceForge live answering up and running is easy. Forward your calls, set up your script, and configure features that fit how you work.

Most phone systems use the same standard star codes to control call forwarding. Below are the three most common types. Dial these from the line you want to forward, and use your ServiceForge number as the forwarding destination.

Standard Call Forwarding

Forwards every call immediately to your ServiceForge number.

  1. Dial *72 (or 72#) from the line you want to forward.

  2. Enter your 10-digit ServiceForge number.

  3. To stop forwarding, dial *73 (or 73#) from the same line.

Busy Call Forwarding

Forwards calls only when your line is already busy.

  • Turn on: dial *90 (or 90#).

  • Turn off: dial *91 (or 91#).

No-Answer Call Forwarding

Forwards calls after a few rings when you don't pick up (usually 3–4 rings, or a number you specify).

  • Turn on: dial *92 (or 92#).

  • Turn off: dial *93 (or 93#).

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