Forwarding your Rogers calls to ServiceForge takes a couple of minutes. You've got two options: a quick star code from your phone, or the Rogers Business Online Manager if you want to manage forwarding from your account.
Option 1: Forward From Your Phone (Star Codes)
To turn on call forwarding:
Dial *72 followed by your ServiceForge account number (e.g. *721234567890).
If someone answers, stay on the line for at least five seconds until forwarding activates.
Confirm it's on by dialing *72 again.
A busy signal means it's working.
To turn off call forwarding:
Dial *73.
Listen for two beeps, then hang up.
Option 2: Forward From the Rogers Business Online Manager
Managing forwarding from your account lets you choose which number forwards and turn it on or off without dialing codes.
To turn on call forwarding:
Log in to rogers.com/businessonlinemanager and click Forwarding.
On the Forward All Calls option, click Manage Settings.
Select which number you want to forward.
Click Next, then Confirm to save.
To turn off call forwarding:
Log in to rogers.com/businessonlinemanager and click Forwarding.
On the Do Not Forward Calls option, click Configure.
Click Confirm.
If Forwarding Isn't Working
If neither method works, your call forwarding may be configured directly through your phone provider. You'll need to contact them to set it up on their end, and we're happy to jump on that call with you if it helps.
Need a hand? Our Client Services team is here for you 24/7. Email care@serviceforge.com or call 1-800-485-5879.