Two-way sync gives you a complete view of your schedule on either calendar and cuts down on double-booking.
What syncs:
ServiceForge → Office 365: Appointments and recurring appointments. (Class sessions and events don't sync.)
Office 365 → ServiceForge: Regular events and 24-hour events. (Recurring events and multi-day events don't sync.)
Activate 2-Way Office 365 Sync (Web)
Watch Step 3 in the video for a walkthrough, or follow the steps below.
Go to Settings > Your Team and select your staff profile.
Click 'Calendar', then next to Office 365, click 'Connect'.
Sign in with your Office 365 credentials to allow ServiceForge to share data.
Select the calendar you want to sync (if you have multiple).
Click 'Activate sync' to finish.
Activate 2-Way Office 365 Sync (Mobile)
Go to Settings > Your Team.
Tap your profile and select 'Calendar'.
Tap 'Connect' next to Office 365.
Enter your credentials.
Accept the terms to allow ServiceForge access.
Choose a calendar from the dropdown (if you have more than one) and tap 'Sync' to confirm.
Your Office 365 events will now show in ServiceForge.