Two-way sync keeps everything aligned. ServiceForge appointments, classes, and recurring bookings export to Google. Google events—including recurring and multi-day—import into ServiceForge.
What syncs:
ServiceForge → Google: Appointments, classes, recurring appointments. (Events don't sync.)
Google → ServiceForge: Events, recurring events, 24-hour and multi-day events. (Google appointments don't sync.)
Note: Only newly booked appointments sync after activation. Anything booked before you turn it on won't carry over.
Verify Your Timezone ⏰
Before setting up two-way sync, make sure both calendars are on the same timezone.
In Google Calendar, click the gear icon in the top-right and select 'Settings'.
Under General, confirm your timezone next to Country.
In ServiceForge, go to Settings > Your Brand. Click the pencil icon next to your opening hours and check the timezone matches.
Activate 2-Way Google Calendar Sync (Web)
Set this up one staff member at a time. Repeat for each calendar you want to sync.
In a new tab, log into the Google account linked to the calendar you want to sync.
In ServiceForge, go to Settings > Your Team and select the staff profile.
Click 'Calendar', then next to Google Calendar, click 'Connect'.
Grant ServiceForge access when prompted. Click 'Allow'.
If you have multiple Google calendars, use the dropdown to select the right one. Click 'Activate Sync'.
Your ServiceForge appointments will start appearing in Google—and vice versa.
Tip: You can drag and drop appointments in Google to reschedule. Changes take a few minutes to reflect in ServiceForge.
After activation, bookings from the past month and next two years sync automatically.
Note: Google appointment slots won't sync. Only events and out of office entries come through.
Activate 2-Way Google Calendar Sync (Mobile)
Go to Settings > Your Team.
Tap your profile.
Select 'Calendar'.
Tap 'Connect' next to Google Calendar.
Enter your credentials.
Accept the terms to allow access.
Choose a calendar from the dropdown (if you have more than one) and tap 'Sync'.
Your Google events will now show in ServiceForge.
Reset Google Sync
If ServiceForge prompts you to reset Google sync, it's making sure you're on the latest version.
Go to Settings > Your Team and select the staff profile.
Click 'Calendar', then next to Google Calendar, click 'Disconnect'.
Wait a few minutes for the sync to fully stop.
Reconnect your calendars. ServiceForge automatically activates the latest two-way sync.