STORM ANSWERING SERVICE
Storms don’t wait for business hours. We answer, calm the caller, capture the details, and book the job 24/7.
STORMS NEED REAL PEOPLE
HURRICANES →
Storms are emotional. Represent your brand with calm, clarity, and care 24/7.
POWER OUTAGES →
When the lights go out, your phone lights up. We handle the volume so you handle the work.
WINTER STORMS →
Winter isn't always a wonderland. Frozen pipes, no heat and roof collapses don't wait.
FLOODING →
Time-sensitive and high-value. Get to work fast before mold builds up.
BUILT FOR STORM SURGES
Real people answer calls and schedule jobs.
Jobs are booked directly on your calendar.
Dispatch your on-call team to handle surges.
Set your team and on-call schedule for weather warnings.
Real people answer calls and chats in Spanish or English.
Share your booking link anywhere for customers to book 24/7.
Use call recording to listen back and spot patterns.
Less chasing, more earning with secure payment processing and Tap to Pay.
24/7 STORM LIVE ANSWERING
Real people answer calls and schedule jobs.
SCHEDULING
Jobs are booked directly on your calendar.
DISPATCH
Dispatch your on-call team to handle surges.
ON CALL SCHEDULE
Set your team and on-call schedule for weather warnings.
BILINGUAL
Real people answer calls and chats in Spanish or English.
BOOKING PAGE
Share your booking link anywhere for customers to book 24/7.
CALL RECORDING
Use call recording to listen back and spot patterns.
PAYMENTS
Less chasing, more earning with secure payment processing and Tap to Pay.
TOP RATED STORM ANSWERING SERVICE
5 STAR SERVICE
Kristina Hayes →
Neptune Mold Solutions
Sara Clark →
Dream Team Roofing
Shannon Suangka →
Regenesis Bioremediation Products
Michel Pineiro →
Jaycee Bailey →
HEAR HOW WE SOUND
EMPATHY IS OUR TRADE
We pick up fast, answer, calm the caller, and book the job.
150M+ calls answered
50K businesses supported
99% answered in 2 rings or less
After finding ServiceForge our clients are happy and treated with calm and kindness they deserve in such a stressful time for them.
- Kristina Hayes, Neptune Mold Solutions
87% PREFER REAL PEOPLE
87% of people prefer to speak to a real human over AI when contacting a restoration business.
Source: One Poll, April 2026
STORM ANSWERING FOR EVERY TRADE
HVAC
No heat in a blizzard. No AC after a hurricane. Prioritize so your techs hit the right jobs first.
GENERAL CONTRACTING
Focus on structural damage, board-ups and temporary repairs - we'll cover the rest.
HOW TO WIN
Be open when customers search
Answer 24/7 with a real person
Rank higher, book more jobs
FITS THE TOOLS YOU USE
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FAQ
Immediately. Your restoration team can get instant notification via text, app, email and phone along with details collected from the customer.
Yes, our distributed team across multiple time zones can manage calls during storms, floods, and other events that generate high call volume.
Just your business information, service areas, and how you want us to handle different types of calls. We'll work with you on a custom script, integrations and making sure ServiceForge is working like you need it to.
While many competitors charge for extra features, ServiceForge includes everything. 24/7 answering, scheduling, mobile app, custom scripting, Spanish answering, live chat, call recording, and more. All the tools you need.
Most restoration businesses are live within 24 hours. We can start answering calls immediately after you register. We recommend attending an onboarding session to solidify your scripts, call flow, and set up your team.
Absolutely. We follow your escalation rules (on-call rotation, crew specialization, zones) before scheduling.
We represent your brand, follow your scripts, and can capture policy/claim details and photo requests per your guidance.