HOME SERVICE ANSWERING SERVICE

 Absolutely. We apply your priority rules (urgency, zone, crew type) before we schedule.

Yes - U.S.-based with bilingual coverage so more customers feel understood. Occasionally overflow calls will be handled by our team in Canada or the U.K to ensure the best coverage for your business.

Yes. We can recognize existing customers, follow membership/recurring rules, and place them into the right cadence. Your free branded booking page means customers can schedule with you 24/7.

Just your business information, service areas, and how you want us to handle different types of calls. We'll work with you on a custom script, integrations and making sure ServiceForge is working like you need it to.

Most home service businesses live within 24 hours. We can start answering calls immediately after you register. We recommend attending an onboarding session to solidify your scripts, call flow, and set up your team.

When you sign up for a plan above starter, we'll waive the set-up fee. No long-term contracts and no hidden fees. You can cancel or switch your plan at any time.

Yes - someone from our team would be happy to do a demo before committing. Book a demo here.

No, ServiceForge works with your existing phones through simple call forwarding. You can use your existing number, or use the free branded business phone number included with your plan.

While many competitors charge for extra features, ServiceForge includes everything. 24/7 answering, scheduling, mobile app, custom scripting, Spanish answering, live chat, call recording, and more. All the tools you need.

We’re also committed to real people, not bots supporting YOU. Yes - real people get you set up, create your scripts, test integrations, and more. Our team is available 24/7 for any script changes or questions.