RESTORATION ANSWERING SERVICE
Water, fire, and mold don’t wait for business hours. We answer, calm the caller, capture the details, and book the job 24/7.
BUILT FOR RESTORATION
Real people answer calls and schedule jobs.
Restoration appointments are booked directly on your calendar.
Dispatch your on-call team 24/7.
Set your team and on-call schedule for dispatch.
Real people answer calls and chats in Spanish or English.
Share your booking link anywhere for customers to book 24/7.
Use call recording to listen back and spot patterns.
Less chasing, more earning with secure payment processing and Tap to Pay.
24/7 RESTORATION LIVE ANSWERING
Real people answer calls and schedule jobs.
SCHEDULING
Restoration appointments are booked directly on your calendar.
DISPATCH
Dispatch your on-call team 24/7.
ON CALL SCHEDULE
Set your team and on-call schedule for dispatch.
BILINGUAL
Real people answer calls and chats in Spanish or English.
BOOKING PAGE
Share your booking link anywhere for customers to book 24/7.
CALL RECORDING
Use call recording to listen back and spot patterns.
PAYMENTS
Less chasing, more earning with secure payment processing and Tap to Pay.
TOP RATED EMERGENCY RESTORATION ANSWERING SERVICE
5 STAR SERVICE
Kristina Hayes →
Neptune Mold Solutions
Sara Clark →
Dream Team Roofing
Shannon Suangka →
Regenesis Bioremediation Products
Michel Pineiro →
Jaycee Bailey →
HEAR HOW WE SOUND
EMPATHY IS OUR TRADE
We pick up fast, answer, and book the job.
150M+ calls answered
50K businesses supported
99% answered in 2 rings or less
After finding ServiceForge our clients are happy and treated with calm and kindness they deserve in such a stressful time for them.
- Kristina Hayes, Neptune Mold Solutions
EXPERTS IN DISASTER RESTORATION ANSWERING
MOVE FROM PANICKED TO SCHEDULED
STORMS →
Disasters are emotional. Represent your brand with calm, clarity, and care 24/7.
MOLD →
We see your availability and assign the right crew to manage mold jobs, fast.
WATER →
Priority handling for water mitigation and board-up.
FIRE →
Smoke damage calls need empathy. We calm the caller, get the details and book the job.
87% PREFER REAL PEOPLE
87% of people prefer to speak to a real human over AI when contacting a restoration business.
Source: One Poll, April 2026
WIN MORE RESTORATION JOBS
Be open when customers search
Answer 24/7 with a real person
Rank higher, book more jobs
FITS THE TOOLS YOU USE
FAQ
Immediately. Your restoration team can get instant notification via text, app, email and phone along with details collected from the customer.
Yes, our disaster restoration answering team across multiple time zones can manage calls during storms, floods, and other events that generate high call volume.
Just your business information, service areas, and how you want us to handle different types of calls. We'll work with you on a custom script, integrations and making sure ServiceForge is working like you need it to.
While many competitors charge for extra features, ServiceForge includes everything. 24/7 answering, scheduling, mobile app, custom scripting, Spanish answering, live chat, call recording, and more. All the tools you need to grow your restoration business.
Most restoration businesses are live within 24 hours. We can start answering calls immediately after you register. We recommend attending an onboarding session to solidify your scripts, call flow, and set up your team.
Absolutely. We follow your escalation rules (on-call rotation, crew specialization, zones) before scheduling.
We represent your brand, follow your scripts, and can capture policy/claim details and photo requests per your guidance.