Two-Factor Authentication (2FA) is a security feature that requires you to enter a one-time code sent to your registered email each time you log in. This added layer of protection ensures your login is verified before access is granted.
Why Should You Use It?
Enabling 2FA helps protect your ServiceForge account from:
Unauthorized access
Data breaches
Identity theft or fraudulent use
Each login attempt requires a unique, time-sensitive code, so even if someone has your password, they won't be able to log in without the email code.
Who Can Manage 2FA?
Account Owners/Admins can enable 2FA on the accounts of all app users
Log in to your app and go to Settings > Click Security
Click Enable now
You will be logged out automatically after enabling 2FA
For anyone trying to log in, a one-time code will be sent automatically to your registered email address
Individual Users can enable or disable 2FA for their own login
Log in to your app and go to Settings > Click Your profile > Click Edit profile
Click Login & Security
Click Enable Now
Anytime you try to log in, a one-time code will be sent automatically to your registered email address
Need Help?
Our Client Services team is here to help with any questions or setup support. Email us at care@serviceforge.com or call us at 1-800-485-5879.