CONSTRUCTION ANSWERING SERVICE

When a potential client calls for a quote after hours, on a weekend, or while you're on site, construction answering expert answers, captures the details, and gets them booked.

Storm damage, structural issues, burst pipes, safety incidents, and "we need someone here today" calls all need an immediate answer. We follow your protocols, capture the job details, and dispatch your on-call team when the situation demands it.

Just your business information, service areas, and how you want us to handle different types of calls. We'll work with you on a custom script, integrations and making sure ServiceForge is working like you need it to.

While many competitors charge for extra features, ServiceForge includes everything. 24/7 answering, scheduling, mobile app, custom scripting, Spanish answering, live chat, call recording, and more. All the tools you need.

Most construction companies and contractors are live within 24 hours. We can start answering calls immediately after you register. We recommend attending an onboarding session to solidify your scripts, call flow, and set up your team.

Yes. You define what counts as urgent and we follow your escalation process exactly, whether that's a site emergency, a key client, or a time-sensitive bid. We flag it, follow your protocol, and contact the right person on your team.

Completely. We build your script around what matters to your business like project type, location, timeline, budget range, commercial or residential, whatever you need to qualify a lead. We sound like your office, not a call center.