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Salesforce Integration

Push new lead details directly to Salesforce.

Connect ServiceForge to Salesforce and keep your pipeline up to date with real-time lead information.

How It Works

When a call ends, your ServiceForge team logs the details and the integration pushes that information to Salesforce.

How to Connect

  1. Set your trigger - call answered

  2. Set your action - create lead in QuickBooks

  3. Map the fields you want populated


FAQs

What information lands in Salesforce? Caller contact details, the purpose of their call, and job or appointment details if they've requested an estimate. We build your receptionist script around what Salesforce needs, so what arrives is actually useful, not just a data dump.

Can receptionists assign contacts to existing Salesforce campaigns? Yes. We configure the specific fields and campaign assignments as part of your ServiceForge account setup.

Can I customise what gets sent? Yes, field mapping is set up during configuration. You decide what goes where.

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