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ANSWERING FOR SBE MEMBERS

Real people answer every call, day and night. Service made exclusively for SBE members.

GET 50% OFF 3 MONTHS

24/7 Live Answering • Real People • U.S. Based • Scheduling • Built for HVAC, Plumbing and Electrical

By submitting, you agree to our privacy policy. You'll receive a follow-up by email, text, or call - opt out anytime. We'll send your 50% off first 3 months promo by email. Valid on plans up to 1000 minutes.

SBE MEMBERS SAVE ON SERVICEFORGE

ServiceForge is an official 24/7 answering, scheduling and payments partner of SBE, helping HVAC, plumbing, and electrical contractors get found, booked and paid.

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24/7 ANSWERING FOR SBE MEMBERS

WIN MORE JOBS

From no-cool calls and burst pipes to tripped panels, answer, qualify and book the job 24/7

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TUNE UPS →

We book your maintenance calls, send confirmations, and keep your schedule full.

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EMERGENCIES →

After-hours emergencies are your highest-value calls. Pick up, qualify, and book the job.

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SEASONAL SURGES →

Heat waves and cold snaps don't wait. We scale with demand and answer in 2 rings.

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SALES AND ESTIMATES →

Qualify every lead and confirm so your techs show up to jobs that pay.

REAL PEOPLE ANSWER 24/7

TOP RATED ANSWERING SERVICE

5 STAR ANSWERING SERVICE

My onboarding specialist was more than 5 stars, excellent. The service agents do a good job handling calls - they actually think on their feet and do well with complex calls. Haven't had that experience with any other answering service.

Kim Becker →

Epic AC Service

Excellent customer service, excellent service, the app works perfectly and the team is very attentive to any and all requests.

Jordan Girard →

Brandywine HVAC Services


We started off with another company and became very unhappy - but after finding ServiceForge our clients are happy and treated with calm and kindness they deserve in such a stressful time for them.

Kristina Hayes →

Neptune Mold Solutions

Crystalline was extremely helpful and professional. Onboarding was seamless. Highly recommend!

Matt Bates →

Restoration 1 of Evansville


We are extremely happy with the service. Kristi Sheridan was exceptionally kind and helpful. We walked away feeling confident that this is a solution to the issue we’ve been having.

Sara Clark →

Dream Team Roofing

EVERYTHING INCLUDED

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24/7 LIVE ANSWERING

Real people answer calls and book jobs, day and night.

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SCHEDULING

Jobs and estimates are booked directly on your calendar.

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BILINGUAL

Real people answer calls and chats in Spanish or English.

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BOOKING PAGE

Share your booking link anywhere for customers to book 24/7.

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CALL RECORDING

Listen back on any call and spot patterns across your team.

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PAYMENTS

Less chasing, more earning with secure payment processing and Tap to Pay.

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LEAD QUALIFICATION

We screen and qualify every lead across HVAC, plumbing, and electrical.

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CUSTOMIZABLE

We follow your protocols, brand voice, and membership offers.

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HOME SERVICE CALL EXPERTS

Empathy is our trade. We pick up fast, answer, and book the job for SBE members.

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150M+ calls answered

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50K businesses supported

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99% answered in 2 rings or less

REAL PEOPLE, REAL SERVICE

MADE FOR SBE MEMBERS

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HVAC

Capture every HVAC job, 24/7.

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PLUMBING

Keep your pipeline full year-round.

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ELECTRICAL

Spark growth with real people answering.

87% PREFER REAL PEOPLE

87% of people prefer to speak to a real human over AI when contacting a local service business.

Source: One Poll, April 2026

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FITS THE TOOLS YOU USE

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HOW TO WIN

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Be open when customers search

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Answer 24/7 with a real person

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Rank higher, book more jobs

SBE MEMBERS GET 50% OFF 3 MONTHS

START ANSWERING TODAY

Free setup, custom scripts, premium features. Stay open 24/7 and capture every job. No contracts.

By submitting, you agree to our privacy policy. You'll receive a follow-up by email, text, or call - opt out anytime. We'll send your 50% off first 3 months promo by email. Valid on plans up to 1000 minutes.

FAQ

How does the SBE member discount work?

SBE members get 50% off their first 3 months on any ServiceForge answering plan, up to 1000 minutes. Submit the form on this page and we'll confirm your membership by email and send a discount code.

How does a live answering service work?

ServiceForge live receptionists answer the call, book the job and get you paid.

How does ServiceForge manage seasonal HVAC, plumbing and electrical demand spikes?

Calls can get backed up during a heat wave, our distributed team of live, bilingual agents handle the call volume without voicemail, meaning you capture every opportunity.

Can ServiceForge live agents handle emergency and routine HVAC, plumbing and electrical calls?

Yes - our live agents are trained based on your protocols and scripts; we’re an extension of your team. Emergencies can get immediate dispatch to your on-call team, while routine maintenance gets scheduled for next week.

What do I need to get started with ServiceForge?

Just your business information, service areas, and how you want us to handle different types of calls. We'll work with you on a custom script, integrations and making sure ServiceForge is working like you need it to.

How fast can I be up and running?

Most home service businesses live within 24 hours. We can start answering calls immediately after you register. We recommend attending an onboarding session to solidify your scripts, call flow, and set up your team.

What’s included in my ServiceForge plan?

While many competitors charge for extra features, ServiceForge includes everything. 24/7 answering, scheduling, mobile app, custom scripting, Spanish answering, live chat, call recording, and more. All the tools you need.

Will you follow our scripts and membership offers?

We represent your brand, follow your scripts, and can present memberships, maintenance plans, or financing prompts per your guidance.