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ServiceTitan Integration

When a new lead comes in, push it to ServiceTitan.

Updated over 3 weeks ago

When a homeowner calls, every second counts. ServiceForge receptionists answer, capture the details, and push the details into ServiceTitan.

How It Works

When a call comes in, your ServiceForge team answers, captures the details, and logs everything in the ServiceForge app. When the call ends, that information hits ServiceTitan as a new lead with contact info, job information, and everything your team needs to follow up fast.

How to Connect

  1. Set your trigger - call answered

  2. Set your action - create lead in ServiceTitan

  3. Map the fields you want populated


FAQs

What information gets sent to ServiceTitan? Whatever your receptionists capture on the call (name, number, email, job type, etc). We can build your script around what your ServiceTitan account needs, so the data that arrives is well formatted.

Can I choose which fields get populated? Yes. You control the field mapping when you set up the integration. You decide what lands where.

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