Click login on the top right corner of the ServiceForge website, then select Reports from the left pane. You'll see calls handled, total minutes used, and average call duration with a clean graph showing trends.
View call details in list format with specifics on each interaction. Download the data in CSV format by clicking the download button.
Do minutes carry over?
No. But if you're consistently under, change your plan in the Client Portal or talk to us to find the right fit. Reach us at 1-800-485-5879 or care@serviceforge.com.