Head to your ServiceForge app and go to Settings > Notifications to access customizations for your team and customers.
Emails
Get an email for every booking, reschedule, and cancellation - sent to your team and your customer. You can also send reminder emails to staff and customers before their next appointment.
Customers can reschedule or cancel their own appointment directly from their email notification.
Text reminders
Emails are easy to miss. Texts aren't. Send automated SMS reminders to reduce no-shows and keep your schedule booked up all year long.
You can also customize the message with dynamic fields that automatically update with the specific appointment details.