After-hours
answering for
service pros

Residential and commercial service businesses need to be available 24/7 to grow. Be there for emergencies and inquiries day and night.

Contractor working after hours with phone in hand

When emergencies happen no one wants to reach voicemail.

Be the business that answers when a client needs you most.

Always-on
answering
Take control of your calls and stop missing opportunities. Residential work is competitive, if you don’t answer, the competition will.
Call forwarding
& on-call calendar
Control your availability from the app and use on-call calendar to let your service industry receptionists know who to call.
On-call
dispatch
Capture details and get information to your on-call technicians when they need it most. Set your schedule and call tree.
Capture & qualify
leads 24/7
Capture inquiries and qualify leads with your criteria 24/7 so you can focus on the work that will help you grow.

woman wearing a headset smiles at the camera

80% of callers

will hang up when they reach voicemail. Stop missing work after hours.

ServiceForge’s industry receptionists make your business 24/7 so you are the business that wins more work.

The power
of people

When people call you with an emergency at 2 am, they need to trust your business will be their solution.

ServiceForge’s professional service industry receptionists build connection like only people can, and will get all the information your team need to help.

person with headphones on looking at a laptop

Specialized solutions
home and field service
contractors.

Built for the best
in the industry

After-hours
emergencies
Assisting your customers when they need you most, no matter what time it is.
Real people
24 hours a day
Build connection. Make sure your business answers professionally, regardless of when clients call.
Grow your business
day and night
Never miss an opportunity to grow your business with leads captured and qualified 24 hours a day.
Appointment
scheduling
Have receptionists schedule calls, estimates, site visits, and more, directly into your calendar.

Industries

After-hours answering
for service businesses

Enhance your after
hours answering
with easy-to-use
growth tools.

Tools to connect
and grow

In the office, the truck, or on a roof - stay connected while on the job with the ServiceForge app.
Fill your schedule with work and new business, connect it directly to your calendar and job management software.
Capture leads through your website and Facebook Messenger quickly and easily.
Use a dedicated business number to call and message without needing a second cell phone.