24/7 restoration answering service

Manage call surges and build processes that scale as your restoration business grows.

Focus on work that grows your disaster restoration business. Let ServiceForge’s virtual receptionists answer your calls.

See plans and prices

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  • Around-the-clock

    There’s no off switch in restoration. Whether it’s a first notice of loss call or a current client, answer professionally 24/7.

  • Works with
    your processes

    Set your availability in the app and build an on-call calendar, so call transfers and emergencies get to the right person.

  • After-hours

    Be the restoration business that answers every call with evenings, weekends, and holidays all included in your plan.

  • Appointment

    On the go all day? Make the most of your time with appointments, site visits, calls, and more scheduled straight into your diary.

Restoration worker fixing the floor

Scalable, people-powered answering services

Your growth is only as strong as your weakest link. From call surges to needing more customer service reps as your business grows, build a solution you can rely on.

With ServiceForge, your business will always be powered by people. Get the information you need from calls and offer caring customer support when people need it most.

Say goodbye
to voicemail

80% of customer end the call when they reach voicemail. You need to answer every first notice of loss call, or your competition will.

Extend the availability of your customer service reps with ServiceForge receptionists so you make the most of every opportunity.

restoration virtual receptionist answering calls
property damaged by disaster needing restoration


When disaster strikes, you need to collect the right information but also show you care. ServiceForge receptionists know the potential value of every call in restoration and the stress the caller is under.

Build your reputation as a company that cares, while ensuring you get all the details you need up front with customized scripting.

after-hours answering
and on-call dispatch

After-hours answering
services for restoration companies

  • After-hours

    Answer calls and chats from potential customers and TPAs in seconds 24 hours a day. Win the work that matters.

  • On-call

    Set your availability, on-call team calendar, and escalation tree, so your restoration receptionists can dispatch teams 24/7.

  • Included in
    your plan

    24/7 answering, including evenings, weekends, and holidays, is included in your plan at no extra cost.

Restoration professional holding a tool

Focus on the
best leads

Spend your time on the jobs that grow your business. Let ServiceForge’s receptionists take your calls and filter based on your criteria. Priority calls can be transferred based on your availability and less-urgent calls logged for follow up.

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Growth tools

Tools to connect
your business

  • Inbox Screen
  • Appointment Scheduling Screen
  • Live Chat Screen
  • Dialpad Screen
  • Keeps you connected when you’re on-the-go.

  • Schedule appointments and see them in your calendar.

  • Capture inquiries through your website and Facebook Messenger.

  • One cell phone, two separate numbers.

Restoration software integrations

Send job details and information straight to
your restoration software, CRM platform,
accounting system, and more.


  • Encircle Logo
  • ServiceTitan Logo
  • Housecall Pro Logo
  • Workiz Logo
  • Jobber Logo
  • ServiceMinder Logo
  • Salesforce Logo
ServiceForge is built to serve

Build your business
to last a lifetime

Establish quality foundations with 24/7
people-powered services.

See plans and prices

  • By submitting this form you agree to our Privacy policy. We may email, SMS or call you to follow up. You can opt-out any time.

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The best in the business
are lifelong learners

Built to

The extraordinary story of Nike and the determination to make an impact.

Book cover of Shoe Dog by Phil Knight