Electrical

Be the electrician that always answers, make your business 24/7 with ServiceForge’s virtual receptionists.

Make the most of your time with electrical answering services designed to grow as your business scales.

24/7
reception
Be there to win business and support clients every hour of the day with professional electrical receptionists.
Live call
transfers
Let your receptionists know your availability using the ServiceForge app so you can get live call transfers and the hottest leads.
Appointment
scheduling
Maximize your day with follow up calls, visits, and appointments scheduled directly into your calendar from calls.
Lead capture
& qualification
Get estimate requests and service leads straight into your system. Qualify leads so you know which to prioritize.

Keep the spark
in your service

Most electrical contractors struggle to keep the level of service consistent as they scale. It’s hard to recruit and train customer service reps, and even harder to be staffed 24 hours a day.

With trained contractor receptionists ready to engage with your clients whatever the time, ServiceForge will keep your customer service professional, efficient, and above all else, human, as your business grows.

Be proudly
people-powered

In a world of chatbots and ‘press 1 for…’ be the business that’s powered by people. When the lights go out at 11pm, critical systems fail, or simply to get an estimate, your customers want to speak to a human being who can help.

With ServiceForge, you’ll have professional, industry-trained receptionists on every call.

Electrical business receptionist answering calls

Scale the level
of your service

After-hours answering
& on-call dispatch

After-hours
answering
Grow your electrical company with after-hours answering. Make the most of emergencies and inquiries 24 hours a day.
On-call
dispatch
Create your on-call calendar and escalation tree so your receptionists know who needs emergency call out information.
Included in
your plan
After-hours answering for evenings, weekends, and even holidays are included in all ServiceForge electrical plans.

Electrician wearing a hard hat and gloves working on a machine.

How to grow
a small electrical company

Maximize your company’s growth by focusing on the best leads. Let ServiceForge’s contractor receptionists qualify new leads based on your criteria, so you can focus on winning the work.

Capture the information you need every time with customized scripting and the software integrations you need included at no extra cost.

See plans & prices

Growth tools
for electricians

Tools for growing
electrical contractors

Stay connected on-the-go and in the office with message and call details.
Set follow up appointments with ease directly into your calendar.
Set up live chat on your website and through Facebook Messenger.
One cell phone, two separate numbers.

Electrical software integrations

Get access to information where you need it
with ServiceForge’s integrations to electrical
contractor software, CRM platforms,
marketing tools, and more.

Integrations